03/21/2022
Inclement weather advisory for greater Houston area: A multifaceted severe weather event will impact SE Texas today and tomorrow as widespread thunderstorms develop. We are expecting strong wind gusts, large hail, tornadoes, and street flooding.
Please note that every delivery will be completed weather permitting, at the discretion of delivery company.
For more information visit: https://www.weather.gov/hgx/
How to shelter from Tornadoes in Houston:
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02/01/2022
We will be open and delivering on: Saturday 02/12/2022 and Sunday 02/13/2022 for anyone wanting their Valentine’s Day delivery, early. Shop will be open from 10 AM to 5 PM on both of these days.
Delivery Time Guarantee: Valentine’s Day deliveries are completed on the first-come-first-serve basis. Ordering early and timely matters. At this time, timed and hot-shot deliveries are not guaranteed or available for purchase.
Time of delivery: Our deliveries are completed between 10 AM and 6 PM at the discretion of delivery company.
Same-Day delivery is available for any orders placed by 12 PM in our local delivery area: Zip codes 77042; 77072; 77077; 77079; 77082; 77083; (Alief, Westside, Westchase, Energy Corridor, Mission Bend).
Next-Day delivery is available to other areas in Houston, Katy, Sugar Land, Richmond, Stafford, Missouri City, Bellaire, Fulshear, Cypress, and Pearland.
Please keep in mind that Special Instructions are not guaranteed. Thank you for understanding.
Delivery Fee: Our hand delivery fee ranges from $15 - $30, and it is distance based. We offer free in-store or curbside pick-up.
Valentines Day Pick-up is at 12811 Westheimer Rd. with a minimum of 24 hours notice.
We are not delivering to any hospitals. Thank you for understanding
Our delivery method is: contactless.
For everyone’s safety, please wear masks during visits to our store.
With incredibly high number of funerals in our area, we require a minimum of 48 hours notice for funeral flowers.
Flower availability: LIMITED to our existing collections. Custom orders are not available at this time. Thank you for understanding.
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11/01/2021
There is a change to our shop hours for the month of November:
Monday – Friday: 10 AM – 4 PM
Saturday: 10 AM – 2 PM
Sunday: closed
- Same-Day delivery is available for any orders placed by 12 PM in our local delivery area: Zip codes 77042; 77072; 77077; 77079; 77082; 77083; (Alief, Westside, Westchase, Energy Corridor, Mission Bend).
- Next-Day delivery available for all other zip codes in Houston, Katy, Sugar Land, Richmond, Stafford, Missouri City, Bellaire, Fulshear, Cypress, and Pearland
- Time of delivery: Our deliveries are completed between 10 AM and 6 PM at the discretion of delivery company.
- Hot Shot deliveries are not available, at this time.
- Please keep in mind that Special Instructions are not guaranteed. Thank you for understanding.
- Pick-up is at 12811 Westheimer Rd. with a minimum of 4 hours notice.
- We are not delivering to any hospitals. Thank you for understanding
- For everyone’s safety, please wear masks during visits to our store.
- With incredibly high number of funerals in our area, we require a minimum of 48 hours notice for funeral flowers.
- Flower availability: LIMITED to our existing collections. Custom orders are currently not available / guaranteed.
Thank you for your patience and understanding
***
09/25/2021
We are experiencing unprecedented worldwide shortage of flowers and floral products (plants, vases, planters). While we are doing our best to source exceptional flowers and plants but, the shortage is real.
At this time, not a single flower or color is guaranteed. While our long-time customers are absolutely ok with letting us run (with our imagination and creativity), our new customers might be confused with the limited availability of fixed designs and we are sorry about that.
We are asking you, once again for flexibility and appreciate your cooperation.
As far as other updates go:
- With all ICUs in Houston area at full capacity we are: requiring masks during visits to our store, and we are utilizing contactless delivery methods.
- Incredibly high number of funerals in our area, causes us to require a minimum of 48 hours notice for funeral flowers.
- Same Day Delivery is available in following zip codes: 77042; 77072; 77077; 77079; 77082; 77083; (Alief, Westside, Westchase, Energy Corridor, Mission Bend).
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For all other zip codes in Houston, Katy, Sugar Land, Richmond, Stafford, Missouri City, Bellaire, Fulshear, Cypress, and Pearland we offer Next Day Delivery.
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Cutoff for same-day delivery is 12 PM Mon-Fri and 11 AM on Saturday.
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Time of delivery: Our deliveries are completed between 10 AM and 6 PM at the discretion of delivery company.
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Hot Shot deliveries are not available for purchase.
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Special Instructions are not guaranteed. Thank you for understanding.
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Pick-up is at 12811 Westheimer Rd. and, we require a minimum of 4 hours notice.
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We are still not delivering to any of the local hospitals\
Flower availability: LIMITED to our existing collections. Custom orders are currently on hold.
Thank you for your patience and understanding
***
06/15/2021
- To protect our employees, our families, and customers we require proper mask for any in-store shopping, deliveries, or visits.
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Same Day Delivery is available in following zip codes: 77042; 77072; 77077; 77079; 77082; 77083; (Alief, Westside, Westchase, Energy Corridor, Mission Bend).
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For all other zip codes in Houston, Katy, Sugar Land, Richmond, Stafford, Missouri City, Bellaire, Fulshear, Cypress, and Pearland we offer Next Day Delivery.
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Cutoff for same-day delivery is 12 PM Mon-Fri and 11 AM on Saturday.
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Time of delivery: Our deliveries are completed between 10 AM and 6 PM at the discretion of delivery company.
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Hot Shot deliveries are not available for purchase.
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Special Instructions are not guaranteed. Thank you for understanding.
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Pick-up is at 12811 Westheimer Rd. and, we require a minimum of 4 hours notice.
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You can select delivery date up to 3 months in advance (contact us for annual and monthly subscriptions)
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We utilize contactless delivery and require contact telephone number for every delivery.
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We are still not delivering to any of the local hospitals.
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Flower availability: LIMITED to our existing collections
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05/14/2021
As you might have heard in the news: We are experiencing unprecedented worldwide shortage of flowers and floral products (plants, vases, planters). We are doing our best to source exceptional flowers and plants but, the shortage is real. Our local farms and suppliers are stretched to the maximum; Our worldwide partners are being affected by Covid, transportation and gas issues, strikes and inclement weather. Knowing that the past two years have been challenging on so many levels for so many people around the world – We cannot help but feel blessed to be in the situation where we can still work, create, and be with our loved ones.
Our local (and global) floral partners are absolutely amazing and we are so grateful to them but, we have reached the point were we cannot guarantee the availability of any flower and/or color. While this is challenging to the people looking for specific flowers / colors (as well as maintaining our website photos) having the ability to work with different flowers every day is getting our creative design juices going.
We have been making some fun designer’s choice arrangements lately and, we appreciate the trust you give us daily and freedom to create florist’s choice arrangements during these times.
We are grateful to you all.
Otherwise - everything is still the same:
- Same Day Delivery is available in following zip codes: 77042; 77072; 77077; 77079; 77082; 77083; (Alief, Westside, Westchase, Energy Corridor, Mission Bend).
- For all other zip codes in Houston, Katy, Sugar Land, Richmond, Stafford, Missouri City, Bellaire, Fulshear, Cypress, and Pearland we offer Next Day delivery.
- Cutoff for same-day delivery is 12 PM Mon-Fri and 11 AM on Saturday.
- Time of delivery: Our deliveries are completed between 10 AM and 6 PM at the discretion of delivery company. Specific time requests are not available for purchase, requests, and/or guaranteed.
- Holiday Deliveries: Deliveries are completed on the first come-first serve basis. Please place your orders timely.
- Special Instructions are not guaranteed. Thank you for understanding.
- Our shop is open for limited in-store shopping with mandatory mask and required distancing.
- Curbside pick-up is at 12811 Westheimer Rd. and we require a minimum of 4 hours notice.
- You can select delivery date up to 3 months in advance (contact us for annual and monthly subscriptions)
- We utilize contactless delivery and require contact telephone number for every delivery.
- To curb the spread of Covid-19 we are not delivering to any of the local hospitals.
- Flower availability: LIMITED
***
03/06/2021
With removal of state-mandated restrictions regarding COVID-19 in Texas, we would like to take this opportunity to share our own health and safety standards at Scent & Violet:
- All employees, vendors and customers older than age 2 (two) must wear masks that align with CDC Guidelines during visit to our store.
- Additionally, masks must fully cover the nose and mouth, at all times.
- We are continuing to limit number of people permitted in store at a time to ensure social distancing is exercised for the safety of our customers, our vendors, our employees and their families and, our community at large.
- We are continuing to utilize contactless delivery.
- To curb the spread of Covid-19, we are still not delivering to any of the local hospitals.
While we are optimistic that widespread vaccinations will eventually bring this pandemic to an end, that time has not come, yet. Until then, we are taking individual responsibility in our own personal safety as well as health and safety of others.
We are grateful for your continued support, while doing so.
Otherwise - everything is still the same:
- Same Day Delivery is available in following zip codes: 77042; 77072; 77077; 77079; 77082; 77083; (Alief, Westside, Westchase, Energy Corridor, Mission Bend).
- For all other zip codes in Houston, Katy, Sugar Land, Richmond, Stafford, Missouri City, Bellaire, Fulshear, Cypress, and Pearland we offer Next Day delivery.
- Cutoff for same-day delivery is 12 PM Mon-Fri and 11 AM on Saturday.
- Time of delivery: Our deliveries are completed between 10 AM and 6 PM at the discretion of delivery company. Specific time requests are not available for purchase, requests, and/or guaranteed.
- Holiday Deliveries: Deliveries are completed on the first come-first serve basis. Please place your orders timely.
- Special Instructions are not guaranteed. Thank you for understanding.
- Our shop is open for limited in-store shopping with mandatory mask and required distancing.
- Curbside pick-up is at 12811 Westheimer Rd. and we require a minimum of 4 hours notice.
- You can select delivery date up to 3 months in advance (contact us for annual and monthly subscriptions)
- We utilize contactless delivery and require contact telephone number for every delivery.
- To curb the spread of Covid-19 we are not delivering to any of the local hospitals.
- Flower availability: LIMITED
For any questions or inquiries, please contact us.
***
02/20/2021
We weathered another storm in Houston.
Scent & Violet shop is reopening for in-store shopping and flower delivery on Monday 02/22/2021.
Flower and plants availability is limited. We will be receiving flowers and plants throughout the week. Some substitutions of flowers will be necessary to create the best possible arrangements we can.
- Same Day Delivery is available in following zip codes: 77042; 77072; 77077; 77079; 77082; 77083; (Alief, Westside, Westchase, Energy Corridor, Mission Bend).
- For all other zip codes in Houston, Katy, Sugar Land, Richmond, Stafford, Missouri City, Bellaire, Fulshear, Cypress, and Pearland we offer Next Day delivery.
- Cutoff for same-day delivery is 12 PM Mon-Fri and 11 AM on Saturday.
- Time of delivery: Our deliveries are completed between 10 AM and 6 PM at the discretion of delivery company. Specific time requests are not available for purchase, requests, and/or guaranteed.
- Holiday Deliveries: Deliveries are completed on the first come-first serve basis. Please place your orders timely.
- Special Instructions are not guaranteed. Thank you for understanding.
- Our shop is open for limited in-store shopping with mandatory mask and required distancing.
- Curbside pick-up is at 12811 Westheimer Rd. and we require a minimum of 4 hours notice.
- You can select delivery date up to 3 months in advance (contact us for annual and monthly subscriptions)
- We utilize contactless delivery and require contact telephone number for every delivery.
- To curb the spread of Covid-19 we are not delivering to any of the local hospitals.
- Flower availability: LIMITED
For any questions or inquiries, please contact us.
***
02/12/2021
- We are closely monitoring weather updates and preparing for winter storm. All deliveries scheduled for Monday and Tuesday will be postponed for another day, weather permitting.
- We are currently expecting Valentine’s Day deliveries (2/14) to proceed as scheduled.
- Shop will be open on Sunday, 02/14 for in-store shopping with limited walk-ins and, mandatory mask and social distancing.
- Same Day Delivery is available in following zip codes: 77042; 77072; 77077; 77079; 77082; 77083; (Alief, Westside, Westchase, Energy Corridor, Mission Bend).
- For all other zip codes in Houston, Katy, Sugar Land, Richmond, Stafford, Missouri City, Bellaire, Fulshear, Cypress, and Pearland we offer Next Day delivery.
- Cutoff for same-day delivery is 12 PM Mon-Fri and 11 AM on Saturday.
- Time of delivery: Our deliveries are completed between 10 AM and 6 PM at the discretion of delivery company. Specific time requests are not available for purchase, requests, and/or guaranteed.
- Holiday Deliveries: Deliveries are completed on the first come-first serve basis. Please place your orders timely.
- Special Instructions are not guaranteed. Thank you for understanding.
- Our shop is open for limited in-store shopping with mandatory mask and required distancing.
- Curbside pick-up is at 12811 Westheimer Rd. and we require a minimum of 4 hours notice.
- You can select delivery date up to 3 months in advance (contact us for annual and monthly subscriptions)
- We utilize contactless delivery and require contact telephone number for every delivery.
- To curb the spread of Covid-19 we are not delivering to any of the local hospitals.
- Flower availability: As of 02/12/2021 very LIMITED
For any questions or inquiries, please contact us.
12/15/2020
- Same Day Delivery is available in following zip codes: 77042; 77072; 77077; 77079; 77082; 77083; (Alief, Westside, Westchase, Energy Corridor, Mission Bend).
For all other zip codes in Houston, Katy, Sugar Land, Richmond, Stafford, Missouri City, Bellaire, Fulshear, Cypress, and Pearland we offer Next Day delivery.
- Products available for same-day delivery are: ALL Flowers in Seasonal Collection, ALL Plants, and ALL Gifts
- Cutoff for same-day delivery is 1 PM Mon-Fri and 11 AM on Saturday.
- Time of delivery: Our deliveries are completed between 10 AM and 6 PM at the discretion of delivery company. Specific time requests are not available for purchase, requests, and/or guaranteed.
- Holiday Deliveries: Deliveries are completed on the first come-first serve basis. Please place your orders timely.
- Special Instructions are not guaranteed. Thank you for understanding.
- Our shop is open for limited in-store shopping with mandatory mask and required distancing.
- Curbside pick-up is at 12811 Westheimer Rd. and we require a minimum of 3 hours notice.
- You can select delivery date up to 3 months in advance.
- We utilize contactless delivery and require contact telephone number for every delivery.
- To curb the spread of Covid-19 we are not delivering to any of the local hospitals.
- Flower availability: Seasonal collection is available as it is, with a short notice (one day). Funeral Service arrangements, standing wreaths and crosses are available with minimum of 48 hours notice.
For any questions or inquiries, please contact us.
***
11/20/2020
- Same Day Delivery is available in following zip codes: 77042; 77072; 77077; 77079; 77082; 77083; (Alief, Westside, Westchase, Energy Corridor, Mission Bend).
For all other zip codes in Houston, Katy, Sugar Land, Richmond, Stafford, Missouri City, Bellaire, Fulshear, Cypress, and Pearland we offer Next Day delivery.
- Products available for same-day delivery are: ALL Flowers in Seasonal Collection, ALL Plants, and ALL Gifts
- Cutoff for same-day delivery is 1 PM Mon-Fri and 11 AM on Saturday.
- Time of delivery: Our deliveries are completed between 10 AM and 6 PM at the discretion of delivery company. Specific time requests are not available for purchase, requests, and/or guaranteed.
- Our shop is open for limited in-store shopping with mandatory mask and required distancing.
- Curbside pick-up is at 12811 Westheimer Rd. and we require a minimum of 2 hours notice.
- You can select delivery date up to 3 months in advance.
- We utilize contactless delivery and require contact telephone number for every delivery.
- To curb the spread of Covid-19 we are not delivering to any of the local hospitals.
- Flower availability: Seasonal collection is available as it is, with a short notice (one day). Funeral Service arrangements, standing wreaths and crosses are available with minimum of 48 hours notice.
For any questions or inquiries, please contact us.
***
09/28/2020
- At this time we offer same-day delivery in following zip codes: 77042; 77072; 77077; 77079; 77082; 77083; (Alief, Westside, Westchase, Energy Corridor, Mission Bend). For all other zip codes in Houston, Katy, Sugar Land, Richmond, Stafford, Missouri City, Bellaire, Fulshear, Cypress, and Pearland we offer next-day delivery.
- Products available for same-day delivery are: All Flowers in Same-Day Collection, all Plants, and all Gifts
- Cutoff for same-day delivery is 1 PM Mon-Fri and 11 AM on Saturday.
- Time of delivery: Our deliveries are completed between 10 AM and 6 PM at the discretion of delivery company. Unfortunately at this time, specific time requests are not available for purchase, requests, and/or guaranteed.
- We are limiting our delivery area. For the remainder of the year (or the end of pandemic) we won’t be offering delivery to following areas: The Woodlands, Spring, Tomball, Humble, Kingwood, City of South Houston, Clear Lake. We will be more than happy to provide referral to some other amazing flower shops in these areas.
- As of 09/21/2020 our shop is open for limited in-store shopping with mandatory mask and required distancing.
- Curbside pick-up is at 12811 Westheimer Rd. and we require a minimum of 2 hours notice.
- You can select delivery date up to 3 months in advance.
- We utilize contactless delivery and require contact telephone number for every delivery.
- To curb the spread of Covid-19 we are not delivering to any of the local hospitals.
- Flower availability: Seasonal collection is available as it is, with a short notice (one day). Funeral Service arrangements, standing wreaths and crosses are available with minimum of 48 hours notice.
For any questions or inquiries, please contact us.
***
08/22/2020
- At this time we offer same-day delivery only in following zip codes: 77042; 77072; 77077; 77079; 77082; 77083;
- Only products in Same-Day collection are available for same-day delivery.
- Cutoff for same-day delivery is 1 PM Mon-Fri and 11 AM on Saturday.
- All Gifts and all Plants are available for same-day delivery and/or next day delivery.
- Next-Day delivery is available in Houston, Katy, Sugar Land, Richmond, Stafford, Missouri City, Bellaire, Fulshear, Cypress, and Pearland.
- Time of delivery: All-day delivery between 10 AM and 5 PM at the discretion of delivery company. Unfortunately at this time, specific time requests are not available for purchase, requests, and/or guaranteed.
- We are limiting our delivery area. For the remainder of the year (or the end of pandemic) we won’t be offering delivery to following areas: The Woodlands, Spring, Tomball, Humble, Kingwood, City of South Houston, Clear Lake. We will be more than happy to provide referral to some other amazing flower shops in these areas.
- Curbside pick-up is at 12811 Westheimer Rd. and we require a minimum of 2 hours notice.
- You can select delivery date up to 3 months in advance.
- We utilize contactless delivery and require contact telephone number for every delivery.
- To curb the spread of Covid-19 we are not delivering to any of the local hospitals.
- Flower availability: Seasonal collection is available as it is, with a short notice (one day). Funeral Service arrangements, standing wreaths and crosses are available with minimum of 48 hours notice.
For any questions or inquiries, please contact us.
08/01/2020
Unfortunately, our county is one of those severely affected by Covid-19 and we must remain vigilant to stop the spread of the virus. Therefore:
- Our shop remains closed for walk-ins. Our entire offering of flowers, plants and gifts is now available online on our website. If you’re uncomfortable with online shopping, please call us at 281-761-6300 to place your orders for delivery or curbside pick-up over the phone.
- We are not delivering to any hospitals, at this time.
We made few changes to our delivery process, too:
- We currently offer next-day delivery. You can still place your orders up to 2 months in advance.
- Delivery time frame is: all-day delivery between 10 AM and 5 PM at the discretion of delivery company.
- Our local delivery area remains unchanged.
Flower availability: Seasonal collection is available as it is, with a short notice (one day). Funeral Service arrangements, standing wreaths and crosses are available with minimum of 48 hours notice.
For any questions or inquiries, please contact us.
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07/20/2020
We are currently working on a few technological updates in our retail store and on our website. To effectively complete previously received orders, we will be temporarily suspending same day flower delivery option. We expect to complete our works by the end of this week.
We invite you to place your orders timely and shop at least one day in advance for next day delivery.
For any questions, please feel free to call us or email us.
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07/01/2020
Houston area has seen an significant increase in COVID-19 cases and for a lot of Houstonians, virus now feels very personal. While we are all feeling a little tired and discouraged by this situation, we must remain vigilant. Here are some updated on flower availability and delivery:
- Shop remains closed for public until further notice - we offer delivery and curbside pick-up as alternative and our entire flower and gift collection is online on our website.
- We are no longer accepting deliveries to the hospitals.
- Delivery times will be accepted only for the funeral services if such request is received with a minimum of 48 hours notice
- Our flower availability changes daily - please visit our website or call us to inquire.
- Our flower and gift delivery remains contactless.
Thank you for your patience and understanding
***
05/31/2020
When it comes to flower availability we are nowhere near normal, yet. Covid-19 has affected floral industry, severely. Flower crops and supply chains are functioning at 40% capacity at best.
What does it mean for us and you-our customer?
- Our flower availability changes daily and hourly. Flower substitutions are more likely than not.
- We are updating our online selection of flowers and gifts daily (hence the terrible photo quality – turns out, we are better designers than photographers).
- Shopping for flowers and gifts timely (days, even weeks in advance) is extremely helpful.
- Last minute custom arrangements are next to impossible.
- Delivery drivers in Houston area are overwhelmed and overbooked. We are no longer able to accept any requests regarding time of delivery (exceptions being funerals ordered minimum 48 hours in advance).
- Flower arrangements for funeral services require minimum of 48 hours notice, and telephone consultation is preferred.
For specific requests and inquires, please give us a call at 281-761-6300
***
05/10/2020
I hate to say it - but my predictions were correct. We sold out of flowers early, this Mother's Day. It was incredibly painful to keep telling people: "we are sold out - we do not have 3 single roses left in the shop". There is a global shortage of flowers caused by a break in a supply chain caused by the pandemic. Last-minute shopping is no longer a possibility. Amazon effect is going back full circle and we're going back to slow shopping mode.
That being said, I am grateful to my faithful customers who read my emails and updates and who support us through this incredible pandemic. I am grateful that you shop with us, have the patience to listen to our ramblings and most of all, that you pre-book all of your flowers early.
Happy Mother's Day to all of you wonderful mothers and mother figures. I hope you got some really nice cards, phone calls, text messages and, gifts. Your children miss you!
***
04/27/2020
This year, Mother's Day will be different – that’s for sure.
I have imagined a quite few scenarios for Mother’s Day (most of them included flooding, if I’m going to be honest) but, being in a middle of pandemic was definitely not on my mind.
First and most important update: flower availability is limited. Every possible flower supply chain in the entire world is affected: farms, air freight, shipping trucks, wholesalers, florists (everyone is working in limited capacity with many companies being completely closed).
We are one of the lucky shops that is still open and still receives great quality of flowers. Issue is that we have no idea what we’re receiving on a daily basis. We cannot influence quantities we receive, we cannot select colors, we cannot select days and time when our flowers will arrive. From every list of requests we make – we receive about one third.
Our bouquets and designs have all become unique and “florist selection of flowers and colors” which is both challenging and (somewhat) fun for our designers. I understand that buying flowers as “florist’s choice” is not everyone’s cup of tea but, currently we do not have much choice. Same thing goes for roses – for some foreseeable time we will be offering mostly “assorted color of roses”.
As every year, Mother’s Day Sunday is the only Sunday in the year we are open. Curbside pick-up will be available for any orders placed at least day ahead. Shop will be closed for walk-ins.
I strongly believe that from 05/07-05/10 same day delivery wont be possible and, for the first time in history of this shop, I am anticipating we’ll sell out of flowers which will make last minute orders next to impossible.
Therefore, I invite you to place your orders immediately. Our Mother’s Day collection is up on our website
For any questions or concerns, please call us at 281-761-6300
***
04/17/2020
Flower availability is limited. Good news is that each bouquet we create is one-of-a-kind. Somewhat bad news is that we are unable to offer standardized designs. For our long-time customers trusting our expertise and design skills is non-issue but, for new customers it is probably a challenge. At this time, we have no better solution but to ask for your patience and to give us a call with any specific questions regarding flower availability and design style.
Same day delivery is available only for flowers, plants and gifts in our Same-Day Delivery Collection >>> Same day delivery is available for orders placed by 12 PM CST. Majority of gifts is available for same day delivery including plush, native Texas seeds, mugs, etc. Of course, ordering delivery days ahead is still very much preferred.
Funeral homes are accepting deliveries. Please keep in mind that at this time, most of the arrangements (including some typical funeral flowers such as standing sprays and wreaths) will be in designed according to flower availability.
Most of the nursing homes and assisted living facilities in our area are accepting flower deliveries.
Deliveries to hospitals are not possible.
Deliveries to residences are running smoothly, and select businesses are open and accepting deliveries.
For any questions, please do not hesitate to contact us at 281-761-6300
***
04/07/2020
Effective April, 6 2020 through April 17th, 2020 - we will not be able to offer same-day delivery. Next day delivery is available in our local delivery area (Houston, Katy, Sugar Land, Stafford, Richmond, Fulshear, and Bellaire) for orders placed by 5 PM.
Same day curbside pick-up is available with minimum 2-4 hours advance notice, depending on the product selected.
03/24/2020
What a challenging time this is, for all of us.
We have been debating all day in our flower shop, whether to keep working or not. After a day or worrying (and praying) we decided to keep on delivering flowers – and I will explain why:
All day long, we’ve been receiving calls from our customers with one single question: “Please tell us you’re still delivering?”. Our flowers might not be essential for the preservation of life but, they seem to have the ability to offer comfort, provide joy, communicate love and sympathy, and serve as a stand-in at the events we cannot attend. While we are extremely worried about Covid-19, we cannot allow for the funerals to continue without flowers. We cannot let your dearest be alone in the house and without flowers on their birthday. We cannot let your parents feel forgotten. That’s why we’re still delivering.
To reduce the risk of infection to our employees and general public this is what we’re doing:
- Our retail store is closed for public from 3/25/2020 – 04/05/2020
- Our senior employees and those with pre-existing condition are on vacation at their own homes.
- Our staff has been limited to only 2 per any given shift
- We are doing only contactless deliveries to the residences (all deliveries will be placed on the porch/front door and phone call will be made to the recipient to pick-it up).
- Curbside delivery is available with online or over the phone ordering
- Our shop hours will be from 9 AM – 4 PM, effective 3/25/2020 – 04/05/2020
- Please order your flowers, plants and food baskets day ahead, at least.
- Flower/plant substitutions: We are working hard to ensure some flower availability during Corona time – but we cannot guarantee that we have everything available as pictured. We strongly recommend selecting “florist designed” options or calling us to inquire if you’re looking for something specific.
Stay Well, Stay Safe, Stay Kind,
Amra and Scent & Violet Team
***
03/21/2020
Flower Availability Update
Flower availability currently is limited. Pretty much, we are unsure of what flower varieties will be available in our shop on a day-to-day basis with so many states and cities in lock-down. Please be prepared that we will be forced to do substitutions of certain flower sorts. We are grateful that many of you are opting for "florist designed" options and "surprise me - I trust you". It means a lot to us. Thank you for using flowers to communicate with your friends and family.
Flower Delivery Update
Deliveries are conducted as always on the “first come – first serve” basis, with priority delivery given to funeral services. Timed and rush delivery options not available at this time.
Hospital Deliveries are not allowed at this time. Please send flowers to home of the patients. They will appreciate your gesture no matter where they receive it.
Funeral Home Deliveries: Deliveries proceeding as usual. Contacless delivery method implemented
Church/Mosque/Temple Deliveries: Some funeral services are proceeding while others are being rescheduled. We're keeping in touch with families and church staff to keep you individually updated.
Business Deliveries: Deliveries proceeding as usual. Contacless delivery method implemented
Nursing Home Deliveries: Flower Deliveries are being allowed and encouraged, with most nursing homes on the lockdown. Flowers are being delivered to the entry point to be distributed by staff and volunteers to the residents. Contacless delivery method implemented
Residence Deliveries: Deliveries proceeding as usual. Contacless delivery method implemented
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03/18/2020
Flower Delivery Update
Deliveries are conducted as always on the “first come – first serve” basis, with priority delivery given to funeral services. Timed and rush delivery options not available at this time.
Hospital Deliveries are discouraged. While some hospitals still accept deliveries to the Shipping and Receiving Centers - please use only in a case of emergency. Medical staff and volunteers are overwhelmed. Please send flowers to home of the patients. They will appreciate your gesture no matter where they receive it.
Funeral Home Deliveries: Deliveries proceeding as usual. Contacless delivery method implemented
Church/Mosque/Temple Deliveries: Some funeral services are proceeding while others are being rescheduled. We're keeping in touch with families and church staff to keep you individually updated.
Business Deliveries: Deliveries proceeding as usual. Contacless delivery method implemented
Nursing Home Deliveries: Flower Deliveries are being allowed and encouraged, with most nursing homes on the lockdown. Flowers are being delivered to the entry point to be distributed by staff and volunteers to the residents. Contacless delivery method implemented
Residence Deliveries: Deliveries proceeding as usual. Contacless delivery method implemented
03/12/2020
Like everyone else, we are closely monitoring dynamic situation unfolding with corona virus (COVID-19), and continue to seek guidance and recommendations from CDC, WHO and County officials.
As of today, we are conducting business as usual with some minor adjustments.
Store: We have significantly increased cleaning and sanitization in our shop. All of the accessible surfaces in our shop are being disinfected daily; frequently accessible surfaces multiple times per day. Our vases are being disinfected prior to use and right before they leave the shop.
Flower Delivery: Deliveries are conducted as always on the “first come – first serve” basis, with priority delivery given to funeral services.
With many Houstonians working from home, we sincerely recommend confirming the address of the recipient before sending flowers.
Hospital deliveries are being limited, pending further instructions from the hospital and city leadership.
We are beginning to offer and implement contactless delivery – for the safety of our drivers and recipients of flowers.
Flower availability: Currently, we are seeing minor interruptions in the supply chain and are working with our trusted suppliers on accessibility. We are making adjustments in our flower designs, daily. In the days and weeks to come, we kindly ask for your patience and flexibility in selection of flowers.
We are rolling out new designs and products to make it easier on all of us.
Small Business situation: We will hold the fort as long as possible. We sincerely believe that during this difficult time, our flowers can provide comfort, offer joy and express feelings that cannot be expressed in person.
Having been in business during Harvey, we have experienced first-hand the devastating effect interruptions can cause to small business. Small businesses do not have resources or bailouts available and offered to the big corporations. We lost many valuable small businesses on Westheimer post-Harvey and, it broke our hearts. We invite you to shop with our small, local businesses. Every dollar spent locally, goes 4x back into local economy. As for our business, we are sincerely hoping to survive this crisis like all the others before.
All of the above considered – we sincerely hope we are overreacting. Priority is and always will be given to life preservation, and we are hoping and praying all of us and our loved ones will survive, thrive and, come out of this situation better than ever.
Be safe, exercise precaution, follow CDC guidelines and, spread love and kindness.
Amra and Scent & Violet Team